Effective Date: January 1, 2026 | Last Updated: October 2026

1. Introduction & Overview

Prodoos Manpower Consultancy LLP ("Prodoos", "Company", "We", "Us", or "Our") operates the website www.prodoos.co.in and provides recruitment, vocational training, hotel staff training, payroll outsourcing, and caretaker services. We are committed to protecting the privacy, confidentiality, and security of all personal data provided to us by job seekers, clients, corporate partners, trainees, and website visitors.

This Privacy Policy outlines how we collect, process, store, disclose, and protect personal and corporate information in accordance with applicable Indian data protection legislation, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act.

2. Information We Collect

We collect personal data necessary to execute our staffing, training, payroll, and caretaking agreements. Categories of information collected include:

A. Information Provided by Candidates & Trainees

• Identity & Contact Details: Full name, date of birth, gender, permanent and current residential address, phone numbers, email address, photograph, and identity documents (Aadhaar, PAN, Voter ID, Passport).
• Professional & Educational Data: Educational qualification certificates, trade skill qualifications, work experience records, previous employer reference contacts, and salary history.
• Bank & Statutory Details: Bank account number, IFSC code, EPF Universal Account Number (UAN), and ESIC Insurance number for candidate wage disbursements and statutory filings.

B. Information Provided by Corporate Employers & Clients

• Company name, business address, GSTIN, PAN, corporate email address, decision-maker contact details, workforce demand specifications, and commercial agreements.

C. Technical & Website Usage Data

• IP address, browser type, operating system, pages visited, duration of visit, referring website, and cookie identifiers when navigating www.prodoos.co.in.

3. Purpose and Legal Basis for Processing

Prodoos utilizes collected personal data strictly for lawful operational purposes:

• Recruitment & Placement: Matching candidate profiles with suitable corporate job vacancies, scheduling interviews, conducting trade assessments, and completing onboarding procedures.
• Skill Development & Certification: Registering trainees with government skill councils (such as THSC/NSDC), issuing training certificates, and maintaining attendance logs.
• Payroll Administration: Calculating salaries, processing monthly bank transfers, issuing payslips, and filing statutory returns (EPF, ESIC, PT, TDS).
• ProCare Services Execution: Background-verifying caregivers, coordinating patient assignments, and maintaining emergency contact logs.
• Communication & Support: Responding to employer inquiries, handling support requests, and sending service updates.

4. Data Sharing and Third-Party Disclosures

We respect your data privacy and do not sell, rent, or trade personal data to third-party marketing firms. Information is shared only under strict operational necessity:

• Prospective Employers: Candidate resumes and skill verification reports are shared with employer clients for interview evaluation.
• Government & Statutory Authorities: Candidate details are submitted to EPF, ESIC, Income Tax, and Labor Department portals to fulfill mandatory compliance requirements.
• Skill Development Councils: Trainee enrollment records are shared with the Tourism & Hospitality Skill Council (THSC) and NSDC for assessment and national certification.
• Legal Compliance & Law Enforcement: We disclose information when required by court orders, legal subpoenas, or law enforcement investigations.

5. Data Security & Storage Practices

Prodoos implements industry-standard physical, technical, and organizational security measures to protect data against unauthorized access, loss, misuse, or alteration. Digital records are stored on secure server infrastructure with encryption and role-based access restrictions. Physical documents are stored in locked archives with monitored access.

6. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the operational purpose for which it was collected or to comply with statutory retention rules under Indian labor and tax legislation (e.g., maintaining payroll registers for statutory audit periods).

7. User Data Rights

Under applicable data protection laws, individuals have the following rights:

• Right to Access: Request a summary of personal information held by Prodoos.
• Right to Correction: Request correction of inaccurate, outdated, or incomplete data.
• Right to Erasure: Request deletion of personal data, subject to legal and statutory retention obligations.

8. Cookies Policy

Our website uses cookies to enhance user browsing experience, analyze web traffic, and optimize site functionality. Users can adjust their browser settings to decline cookies, though certain site features may function with reduced performance.

9. Privacy Contact & Grievance Officer

For privacy questions, data updates, or grievance registrations, please contact our Privacy Coordinator:

Effective Date: January 1, 2026 | Last Updated: October 2026

1. Agreement to Terms

Welcome to Prodoos Manpower Consultancy LLP ("Prodoos", "Firm", "We", "Us"). These Terms and Conditions govern your access to and use of our website www.prodoos.co.in, alongside all staffing, recruitment, hotel staff training, technical certification, payroll management, and caretaker services offered by Prodoos.

By visiting our website, submitting an inquiry, or engaging our services, you ("Client", "Employer", "Candidate", "Trainee", or "User") agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services.

2. Scope of Services & Operational Models

Prodoos acts as an authorized manpower consultancy, skill development delivery partner, payroll administrator, and healthcare assistance provider. Services are delivered under the following parameters:

A. Recruitment & Placement Services

Prodoos sources, screens, and introduces job candidates to prospective employers based on specifications provided by the client. All candidate placements are formalized via individual commercial agreements or job orders signed prior to candidate mobilization.

B. Training & Certification Services

Hotel staff training and technical certification modules are delivered on-site or at designated training facilities. Certifications issued under THSC/NSDC or Prodoos frameworks require minimum candidate attendance (80%+) and successful practical evaluation passes.

C. Payroll Management Services

Payroll outsourcing operates under dedicated service contracts specifying employee counts, wage structures, compliance responsibilities, and management fee schedules.

3. Commercial Terms & Payment Obligations

• Commercial Quotations: All service fees, placement charges, training course rates, and payroll management charges are specified in formal commercial proposals issued by Prodoos.
• Payment Schedules & Invoicing: Clients must settle invoices within the agreed credit window (standard: 7 to 15 business days from invoice date). Delayed payments accrue late payment charges at a rate of 18% per annum calculated daily.
• Taxes: All quoted prices are exclusive of statutory taxes. Applicable Goods and Services Tax (GST at 18%) will be levied on all taxable service invoices.

4. Candidates' 1-Month Free Replacement Policy

For recruitment and placement engagements, Prodoos offers a 30-Day Free Replacement Guarantee under the following explicit conditions:

• If a placed worker voluntarily resigns or is terminated for misconduct/incompetence within 30 calendar days from their official joining date, Prodoos will provide a replacement candidate at no extra recruitment charge.
• Eligibility Condition: The Replacement Guarantee applies only if the Client has paid the original placement invoice in full within the stipulated credit period. Delayed invoice settlement voids the replacement guarantee.
• The Client must inform Prodoos in writing within 48 hours of candidate departure to trigger replacement sourcing.

5. Client Responsibilities & Workplace Safety

• Safe Workplace Environment: Clients engaging blue-collar workers, trainees, or ProCare caretakers must maintain safe, healthy working environments compliant with applicable local labor, safety, and hygiene laws.
• Wage Compliance: Clients utilizing direct placement candidates agree to adhere to applicable Minimum Wage Act guidelines, statutory work hours, and overtime compensation rates.
• Non-Solicitation: Clients shall not directly hire or engage Prodoos trainers, master instructors, or caretakers independently without prior written consent and payment of applicable engagement fees.

6. Candidate & Trainee Conduct

Candidates applying for jobs or participating in training programs guarantee that all information, work history records, and certificates provided are genuine. Provision of forged documents, misrepresentation, or gross workplace misconduct may result in immediate dismissal from training/employment and disqualification from future placements.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Prodoos Manpower Consultancy LLP shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from workforce performance, candidate misconduct, operational delays, or third-party actions. Our total cumulative financial liability under any service contract shall not exceed the total agency management fee actually received by Prodoos for that specific assignment.

8. Intellectual Property

All original training material, presentation slides, curriculum frameworks, logos, brand assets, and web design content appearing on www.prodoos.co.in remain the exclusive intellectual property of Prodoos Manpower Consultancy LLP. Reproduction without written authorization is prohibited.

9. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes, claims, or controversies arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Maharashtra, India.

10. Contact Details

For questions or official notices regarding these Terms & Conditions, please reach out to us at: